• Administer Tableau Cloud sites, projects, users, groups, permissions, and content.
• Implement role-based access, single sign-on, provisioning, and data security controls in partnership with security and identity teams.
• Monitor platform usage, refresh schedules, failed jobs, performance, and license utilization .
• Configure and support Tableau Bridge where required for private network connectivity.
• Establish standards for content publishing, certification, ownership, archival, and environment promotion.
• Lead incident troubleshooting, root cause analysis, operational documentation, and production support.

Tableau Engineering and Snowflake Integration

• Develop and optimize Tableau dashboards, published data sources, calculations, and reusable analytics assets.
• Integrate Tableau Cloud with Snowflake using secure authentication and appropriate access controls.
• Optimize live connections, extracts, SQL queries, and data models to improve performance and manage Snowflake consumption.
• Partner with data engineers to deliver trusted datasets, consistent business definitions, and governed reporting.
• Automate administration, monitoring, and deployment activities using Tableau APIs, Python, and scripting.

Tableau Pulse and AI-Enabled Analytics

• Configure and manage Tableau Pulse metric definitions, business metrics, and user adoption.
• Collaborate with business stakeholders to establish consistent KPIs and validate metric accuracy.
• Design and implement agentic AI use cases for analytics discovery, operational support, and workflow automation.
• Integrate approved AI services with analytics and data platforms using APIs and controlled workflows.
• Apply appropriate access controls, human approval steps, audit logging, and evaluation methods to AI-enabled solutions.
• Evaluate new capabilities through proofs of concept and develop production implementation recommendations.

Governance and Collaboration

• Establish platform standards, support procedures, operational metrics, and service expectations.
• Partner with data engineering, reporting, architecture, security, privacy, and business teams.
• Support change management, release planning, access reviews, and audit requirements.
• Mentor developers and support teams on Tableau administration, performance, and engineering practices.

Required Qualifications

• Minimum 8 years of overall IT experience, including 5 years of hands-on Tableau experience across administration, development, and production support.
• Demonstrated experience administering Tableau Cloud in an enterprise environment.
• Strong experience integrating Tableau with Snowflake, including SQL development, query optimization, and access management.
• Hands-on experience configuring or implementing Tableau Pulse.
• Practical experience developing agentic AI or AI-enabled automation solutions, including API integration, tool execution, and workflow orchestration.
• Proficiency in Tableau Desktop, dashboard performance tuning, published data sources, extracts, and live connections.
• Experience with authentication, authorization, row-level security, and enterprise data governance.
• Proficiency in SQL and Python, with experience using REST APIs and automation scripts.
• Strong troubleshooting, communication, documentation, and stakeholder management skills.
• Bachelor’s degree in computer science, information systems, engineering, or a related field, or equivalent practical experience.

Preferred Qualifications

• Experience migrating from Tableau Server to Tableau Cloud.
• Familiarity with Tableau REST API, Metadata API, administrative insights, and automated deployment practices.
• Experience with Snowflake cost monitoring, workload optimization, and governed data access.
• Familiarity with dbt , Airflow, Git, and CI/CD processes.
• Experience with LLM tool calling, retrieval-augmented generation, agent evaluation, and observability.
• Relevant Tableau, Snowflake, or cloud certifications.

Success Measures

• Reliable Tableau Cloud operations and timely resolution of production issues.
• Improved dashboard performance and data refresh reliability.
• Efficient license utilization and Snowflake consumption.
• Increased adoption of governed self-service analytics and Tableau Pulse.
• Secure, measurable deployment of AI-enabled analytics and operational automation.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, result-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

• Competitive salary
• Opportunity to earn an annual bonus.
• Great career growth and development opportunities in a global organization
• A flexible approach to work

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