• Take end-to-end Product Ownership responsibility for assigned Digital Workplace Productivity capabilities, defining priorities and desired outcomes in alignment with the broader Digital Workplace strategy.
• Own, prioritize and continuously refine the product backlog, ensuring alignment with product strategy, roadmap, employee value, technical needs, dependencies, risks and engineering capacity.
• Translate employee needs, business requirements and technology opportunities into clear epics, features and actionable user stories, with well-defined outcomes and acceptance criteria.
• Shape product priorities and roadmap with stakeholders, architects, engineers and partner teams, making informed trade-offs across value, technical feasibility, architecture, dependencies, risk and delivery effort.
• Apply strong Microsoft 365 technical expertise to guide product and solution decisions, challenge assumptions, understand architectural implications and help ensure solutions are scalable, secure and sustainable.
• Guide the evolution of Microsoft Teams and related Microsoft 365 productivity capabilities across collaboration, communication, meetings, email, calendaring and integrated employee experiences.
• Maintain a deep understanding of the broader Microsoft 365 architecture, components and service dependencies, collaborating across organizational and technology boundaries to address complex cross-service scenarios.
• Evaluate Microsoft 365 roadmap changes and emerging technologies through technical impact assessments, proofs of concept, testing and pilots, supporting controlled and sustainable enterprise adoption.
• Explore and evaluate AI-enabled productivity solutions, including Microsoft 365 Copilot and emerging AI capabilities, identifying valuable use cases while considering information access, identity, permissions, security, privacy, governance and responsible use of AI.
• Identify opportunities to combine collaboration, automation and AI to simplify employee workflows, reduce repetitive activities and improve access to information.
• Define and evaluate product outcomes and success measures, using employee feedback, adoption, usage and service insights to continuously improve product value, service quality and employee experience.
• Maintain visibility of priorities, progress, dependencies and risks, collaborating across product, engineering and service teams and contributing technical expertise to solution validation, troubleshooting and complex incidents or technical challenges when needed.

• You combine a strong Product Owner mindset with deep technical expertise and are comfortable moving between product direction, stakeholder discussions, prioritization, architecture and technical problem solving.
• You take accountability for product priorities and decisions and can make effective trade-offs across employee value, business needs, technology, risk and delivery constraints.
• You can translate strategy, employee needs and technology opportunities into clear and executable engineering work, while maintaining focus on product value and outcomes.
• You have a strong employee-experience and productivity mindset, looking beyond whether technology works to understand how it can make employees more effective.
• You have the technical credibility to challenge assumptions, evaluate proposed solutions and understand their implications, while partnering effectively with architects and engineering teams.
• You think end-to-end, recognizing that productivity experiences span multiple technologies, products, services and organizational boundaries.
• You are passionate about Artificial Intelligence and its potential to transform the digital workplace, and can identify meaningful enterprise use cases.
• You are proactive, adaptable and comfortable navigating complexity and ambiguity as Microsoft 365, AI and modern workplace technologies evolve.
• You communicate effectively, collaborate naturally across teams and can influence and create alignment in a global and multicultural environment.
• You have professional proficiency in English, with strong oral and written communication skills.

Experience and Technical Skills

• Deep knowledge of the Microsoft 365 ecosystem and architecture, particularly its productivity, communication and collaboration capabilities and their dependencies.
• Strong hands-on technical experience with Microsoft Teams and enterprise collaboration technologies, including collaboration, meetings, communication, policies and integrated productivity scenarios.
• Strong understanding of enterprise messaging, Outlook and calendaring concepts and their role within the broader employee productivity experience.
• Good understanding of the broader Microsoft 365 ecosystem, including collaboration, content, identity, permissions, information access, security and service dependencies.
• Experience as a Product Owner, Technical Product Owner or equivalent role, ideally for enterprise technology products, platforms or capabilities.
• Practical experience with Product Ownership and Agile delivery, including backlog ownership, prioritization, roadmap alignment, requirements refinement, user stories and acceptance criteria.
• Proven ability to translate complex employee, business and technology needs into clear product requirements, priorities and actionable engineering outcomes.
• Understanding of security, privacy, compliance and information-governance principles and how they influence enterprise productivity and AI-enabled solutions.
• Strong analytical and troubleshooting capabilities, including the ability to understand complex cross-service technical and architectural dependencies and contribute effectively to complex issues and escalations.
• Understanding of Microsoft 365 service lifecycle management, including roadmap evaluation, technical impact assessment, testing, pilots and enterprise adoption.
• Strong understanding of AI-enabled productivity, particularly Microsoft 365 Copilot, including how enterprise information, identity, permissions, security, privacy and governance influence AI experiences.
• Experience with automation or scripting technologies is desirable, while experience with AI technologies, intelligent workplace solutions or conversational experiences is highly desirable.
• Relevant Microsoft certifications and demonstrated hands-on experience with Microsoft 365 technologies are desirable.

Preferred Experience

• Significant experience with Microsoft 365 technologies in a large-scale enterprise environment.
• Experience acting as a Product Owner, Technical Product Owner or equivalent for enterprise technology products or capabilities.
• Experience working at the intersection of product ownership and engineering, combining product accountability with strong technical expertise.
• Experience designing or evolving solutions that improve digital collaboration and employee productivity.
• Experience working in complex environments with dependencies across multiple technologies, products, engineering teams and service owners.
• Experience evaluating and introducing new cloud or AI-enabled productivity capabilities through structured assessment, experimentation and adoption.

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