We're looking for a Senior Product Manager to own the two squads that decide whether Dropzone works on day one of a deployment and whether it keeps working at scale.

The Integrations squad gets every eligible signal source into the AI SOC Team complete, deduplicated, and once, so no alert goes uninvestigated because of a data gap. The Platform squad makes connecting and administering Dropzone something customers do themselves, including tenant management for MSSPs, access control, audit trail, case management, and governed response actions.

These squads share one outcome: the time from contract signature to trusted, self-serve coverage of a customer's full signal estate. Today that number depends too heavily on our sales engineers and support team. Your job is to make it a product number.

This is a senior individual contributor role embedded in product/engineering trios. You own the customer problem, the business outcome, prioritization, and the honest answer to whether we succeeded. You will not be handed a roadmap. You'll help discover the problem, define the right solution, and own whether it lands. You'll report to the Head of Product.

• Serve as product lead in two cross-functional trios alongside engineering and design, owning the customer problem, business outcome, and prioritization for each squad.
• Lead continuous discovery with SOC analysts, SOC managers, MSSP operators, and platform administrators. You talk to customers every week, not every quarter.
• Define and instrument the metrics that tell us, per customer, whether their signal estate is fully covered and whether they got there without our help.
• Run the integration prioritization process: reconcile requests from sales, POCs, customer success, and production telemetry into a stack-rank that survives contact with a closing deal.
• Decide which integration categories Dropzone builds, partners for, or declines, and document the reasoning so the company stops re-litigating it.
• Turn admin, tenant, audit, and access workflows into product that enterprise and MSSP customers configure themselves, with the governance controls regulated buyers require.
• Own the response action surface with the maturity model we hold ourselves to: recommend, preview, approve, execute, verify, learn. Nothing executes without human-defined authorization and a verifiable trail.
• Ship in small increments, measure impact, and adjust. Every release carries the problem it solves, the outcome it supports, a metric to watch, and a named validation owner.
• Contribute to the product operating model: help define what good discovery, prioritization, and release look like at Dropzone.

• 6+ years of product management experience, with at least 2 years owning platform, integrations, or infrastructure-adjacent product where the customer is technical and the failure modes are quiet.
• Experience shipping in security, observability, data infrastructure, or an adjacent domain. You can hold your own with a SOC analyst on how an alert moves from an EDR or SIEM into a case.
• A demonstrated discovery practice. You can describe the last assumption you were wrong about and how you found out before you shipped it.
• A track record of outcome-based roadmaps: decisions that changed measurable customer behavior, not feature lists that got approved.
• Comfort being the person who says no to a customer request and can explain why in language the account executive can repeat.
• Strong written communication. Most of your influence here happens in documents read by people who were not in the meeting.
• The habit of separating facts from inferences in your own work, and noticing when others do not.
• A preference for focused ownership over distributed coordination. You do your best work deeply embedded in a problem with a small, accountable team.

Preferred

• Cybersecurity or security operations domain experience.
• Experience with MSSP, multi-tenant, or regulated deployment models.
• Experience at Series A–C stage companies with small, fast-moving product teams.
• Familiarity with continuous discovery, JTBD, and outcome-oriented product operating models. If Inspired and The Lean Product Playbook describe how you already work, you will feel at home here.
• Hands-on fluency with data and telemetry tooling, or code-based prototyping.

Work Environment/Travel

We are a 100% remote company where you will work from your home with company-provided equipment to set you up for success. Semi-frequent travel to professional office settings and other events locally and nationally; some overnight travel expected.

Compensation

$175,000 — $190,000 USD