• Lead design strategy for a major area of the CLM platform end to end—from problem framing and exploration through launch, iteration, and measurement. Connect design decisions to customer outcomes such as adoption, time saved, cycle-time reduction, and product quality.
• Shape AI-powered experiences and agent behavior. Determine where agents should assist or act, what context they need, how users stay in control, and how experiences communicate grounding, provenance, confidence, and limitations. Design for trust, explainability, human-in-the-loop control, evaluation, monitoring, and safe failure modes.
• Prototype quickly using AI-native tools and other emerging methods as a default part of your workflow. Use prototypes to explore interaction models, test concepts with customers, and work through technical tradeoffs with engineering before designs are fully specified.
• Build and evolve shared design patterns across workflows, search, data-rich surfaces, and AI experiences. Strengthen our design system and create durable capabilities that teams can reuse across the platform.
• Partner closely with product, engineering, data, AI, and domain experts to turn customer problems and product signals into clear decisions. Bring qualitative research, telemetry, instrumentation, and technical constraints into the design process from the start.
• Lead through influence. Articulate a clear point of view, make tradeoffs legible, and align executives and cross-functional partners around what to build and why. Mentor fellow designers through live project work and help raise the quality of design across the organization.

What you’ll bring

• 8+ years designing digital products, including several years working on complex B2B or enterprise software. You have led at least one systemic, end-to-end initiative that changed a measurable product or business outcome.
• Strong systems thinking. You can create coherent experiences across interconnected workflows and establish patterns that scale across products, teams, and technical foundations.
• Experience designing AI-powered experiences, agentic workflows, search, data-rich products, or other systems where trust, explainability, and human control matter. You can make complex technical concepts understandable and useful for customers.
• Comfort working at engineering pace: prototyping in days, iterating in public, using AI-native tools (Figma, Lovable, Claude Code) to extend your craft, and making progress without waiting for a fully scoped PRD.
• Strong product judgment and decision accountability. You can move between customer needs, business goals, technical constraints, and long-term platform leverage, then make a clear recommendation.
• Leadership presence and exceptional storytelling. You can communicate tradeoffs and recommendations directly to executives and cross-functional leaders, in writing and in the room.
• A track record of mentoring designers, improving the practice, and leading through influence rather than authority.
• Experience with contract lifecycle management, legal technology, document AI, knowledge graphs, or enterprise workflow software is a plus, not a requirement.

Base Salary Range: $210,000 - $235,000; offers company bonus

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off - take the time you need, when you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health, including therapy, coaching, and digital tools
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun
• And most importantly: the opportunity to help build the company you want to work at

UK Employee-specific benefits are included on our UK job postings